UCaaS & VoIP Services
Businesses are often required to over-engineer their phone systems by purchasing more phone circuits than they really need. At Blue Lightning IT Services, our customers can scale the number of telephony sessions (virtual phone lines) in increments of one, rather than paying for something they don't need or won’t use.
Our phone services are designed to protect business customers through increased reliability and survivability during unexpected service interruptions. Our phone services disaster recovery provides continuity of service by systematically re-routing incoming calls to cell phones, voice mail boxes or other branch offices.
Dynamic Line Bursting
During peak hours a customer can be at risk of not having enough call paths (or phone lines) to accommodate increased call activity, resulting in some callers receiving a busy signal. Dynamic Line Bursting allows a customer to “burst” over the total number of prepaid call paths (virtual phone lines) they are subscribed too so that inbound callers never receive a busy signal.
Companies that have premise-based PBX’s have little to no features they can offer to their employees who work remotely. For literally a few dollars per month, our phone services offer full PBX functionality to your home based and mobile workers.
In a multi-site environment, Dial Tone-Plus lets you eliminate individual telephone circuits (traditional phone lines) at each location, consolidating all locations into one centralized site, resulting in reduced hardware and significant cost savings.
Organizations can have DID’s nationwide or local regardless of their location.
Virtual Conference Center
Unlimited number of conference calls that can be routed by DID or Cloud Menu (IVR).
Cell Phone Support
Requirements are no longer limited to wired systems. Organizations can now leverage voice over cellular while enjoying the feature set of a corporate PBX.
Move across the country overnight without contacting your service provider to let them know.